Home About Us Products News Contact Us
Phoenix Systems Develops New NSCC Fund/SERV Quality Assurance Testing Application

Phoenix Systems Hires NSCC Veteran to Drive Business Development

Phoenix Mutual Fund Transfer Agent System Now Supports FUNDcom Internet Inquiry Tool  
First Trust Portfolios L.P. licenses Phoenix' Funds ® System to administer Unit Investment Trusts
Phoenix Systems expands ownership team to include two new owners
Phoenix Systems Names Bruce Brown as Vice President of Business Development
Phoenix Systems implements Web Interface
Mutual Fund Administration: In-house or outsource-which is right for you?


Contact:
Alex Monica, Vice President, Sales, Phoenix Systems Inc. (404) 633-6465 x276


PHOENIX SYSTEMS DEVELOPS NEW NSCC FUND/SERV QUALITY ASSURANCE TESTING APPLICATION


Atlanta, GA. June 10, 2014- Phoenix Systems Inc. is pleased to announce that it has developed a new NSCC Fund/SERV Quality Assurance testing application.

“This application will provide transfer agents with a very cost-effective and simple way to perform quality assurance testing on all their NSCC FundSERV applications”, states Alex Monica, Vice President of Sales.


“The NSCC Quality Assurance Testing software allows a transfer agent to certify that its NSCC applications can support the key FundSERV order and Networking enrollment functions without the requirement of manually building NSCC compliant test files or the assistance of a trading partner to send live trades and enrollments”, further clarifies Mr. Monica.


The NSCC Quality Assurance Testing application has been in use by clients using Phoenix FundTrader NSCC trading application for years but can now be implemented with any third party NSCC trading application.


About Phoenix Systems Inc.

Phoenix Systems Inc. is an Atlanta-based software development firm that caters to the global financial services industry.  Phoenix' applications process thousands of funds and portfolios representing hundreds of billions in assets for our clients world wide.  Phoenix’ solutions include FUNDS/NET® -- a mutual fund transfer agent system, FundTrader -- a mutual fund sub-accounting, trading and reconciliation system and FundTrader for Funds an NSCC Fund/SERV trading application for funds, FundTrader for Firms an NSCC trading application for Firms and MPACS® -- a mutual fund portfolio/fund accounting system.  To learn more about Phoenix Systems please call (404) 633-2466 or visit the website www.phoenix-systems-inc.com.


Back to Top



Contact:
Alex Monica, Vice President, Sales, Phoenix Systems Inc. (404) 633-6465 x276


PHOENIX SYSTEMS HIRES NSCC VETERAN TO DRIVE BUSINESS DEVELOPMENT


Atlanta, GA. July 19, 2013- Phoenix Systems Inc. is pleased to announce that NSCC veteran Paul Lacher will be joining its business development team. “We are extremely excited to have Paul joining our business development team. His 15 plus years of NSCC experience and numerous industry contacts will be of great assistance in promoting our NSCC suite of products”, states Alex Monica, VP, Sales.


About Phoenix Systems Inc.

Phoenix Systems Inc. is an Atlanta-based software development firm that caters to the global financial services industry.  Phoenix' applications process thousands of funds and portfolios representing hundreds of billions in assets for our clients world wide.  Phoenix’ solutions include FUNDS/NET® -- a mutual fund transfer agent system, FundTrader -- a mutual fund sub-accounting, trading and reconciliation system and FundTrader for Funds an NSCC Fund/SERV trading application for funds, FundTrader for Firms an NSCC trading application for Firms and MPACS® -- a mutual fund portfolio/fund accounting system.  To learn more about Phoenix Systems please call (404) 633-2466 or visit the website www.phoenix-systems-inc.com.


Back to Top



Contact:
Alex Monica, Vice President, Sales, Phoenix Systems Inc. (404) 633-6465 x276


Phoenix Mutual Fund Transfer Agent System Now Supports FUNDcom Internet Inquiry Tool


Atlanta, GA. November 8, 2010  -  Phoenix Systems is pleased to announce its support for FundSERV Inc’s FUNDcom Internet inquiry tool through its core mutual fund transfer agent system.

 “FUNDcom enables brokers to query, through the Internet and across mutual fund families, information about their clients’ accounts”, states Alex Monica, Vice President, Sales. “Phoenix support of FUNDcom in our transfer agent system allows our mutual fund clients to extend their client service model to their distribution channel”, continues Mr. Monica.

FUNDcom is currently in production for one of Phoenix third party transfer agents in Canada.


About Phoenix Systems Inc.

Phoenix Systems Inc. is an Atlanta-based software development firm that caters to the financial services industry.  Phoenix’ solutions include FUNDS -- mutual fund transfer agent system, FundTrader -- mutual fund sub-accounting, omnibus trading and reconciliation system, FundTrader for Funds – NSCC Trading and Reconciliation system for Funds, FundTrader for Firms – NSCC Trading and Reconciliation system for Firms and MPACS -- mutual fund portfolio/fund accounting system.  To learn more about Phoenix Systems please call (404) 633-6465 x 276 or visit our website www.phoenix-systems-inc.com.


About Canadian FundSERV Inc’s FUNDcom service
FUNDcom is an Internet based tool that helps certificate holders quickly and easily access information from multiple fund manufacturers. For more information visit www.fundserv.com.


Back to Top


Contact:
Alex Monica, Vice President, Sales, Phoenix Systems Inc. (404) 633-6465 x276


FIRST TRUST PORTFOLIOS L.P. LICENSES PHOENIX’ FUNDS® SYSTEM TO ADMINISTER UNIT INVESTMENT TRUSTS


Atlanta, GA. November 17, 2008- Phoenix Systems Inc. is pleased to announce that the premier provider of Unit Investment Trusts, First Trust Portfolios L.P., has licensed its FUNDS® system.  First Trust Portfolios, LP, through its affiliated unit servicing agent, FTP Services LLC, will utilize the FUNDS system for shareholder recordkeeping functions and to facilitate the distribution of its UITs via the NSCC’s Fund/SERV trading system.  “Phoenix Systems and First Trust Portfolios have built a wonderful relationship and we are honored to be an integral part of the overall solution enabling them to distribute their products to the marketplace," states Alex Monica, Vice President of Sales.  “This proves the flexibility of Phoenix’ FUNDS® system in handling various product types with unique processing requirements,” continues Mr. Monica.


"We are excited by the capabilities that Phoenix Systems gives us with their FUNDS system," says Nate Cassel, of FTP Services L.P.  "We have begun live trade processing on a Network Level 3 basis for our UITs via NSCC's Fund/SERV and Networking services, and look forward to offering that as an additional option for dealers looking to automate their trading of UITs on a platform they already have in place.  Phoenix Systems has provided the expertise and flexibility we need to accommodate all of the unique aspects of UIT processing."


About Phoenix Systems Inc.

Phoenix Systems Inc. is an Atlanta-based software development firm that caters to the global financial services industry.  Phoenix's applications process thousands of funds and portfolios representing hundreds of billions ($) in assets for our clients world wide.  Phoenix’ solutions include FUNDS® -- a mutual fund transfer agent system, FundTrader -- a mutual fund sub-accounting, trading and reconciliation system and MPACS® -- a mutual fund portfolio/fund accounting system.  To learn more about Phoenix Systems please call (404) 633-2466 or visit the website www.phoenix-systems-inc.com.


About First Trust Portfolios L.P.

First Trust Portfolios L.P., along with its affiliate First Trust Advisors L.P., are privately-held companies which provide a variety of investment services, including asset management, financial advisory services and municipal and corporate investment banking, with collective assets under management or supervision of over $25 billion as of September 30, 2008, through closed-end funds, unit investment trusts, mutual funds, separate managed accounts and exchange-traded funds.  To learn more about First Trust Portfolios L.P., please visit the website www.firsttrustportfolios.com.


Back to Top

Contact:
Alex Monica, Vice President, Sales, Phoenix Systems Inc. (404) 633-6465 x276



PHOENIX SYSTEMS EXPANDS OWNERSHIP TEAM TO INCLUDE TWO NEW OWNERS


Atlanta, GA. June 25, 2007 - Phoenix Systems is pleased to announce that two of its longtime key employees have purchased stock in the corporation. Alex Monica the current Vice President of Sales, and Joanne Koch a Senior Project Manager have purchased a portion of the outstanding shares in the corporation to assist the existing owners, Sandra Perkowitz and Judy Koch, in defining and executing the strategic plans of the company.


“Everyone at Phoenix is extremely excited about the recent changes in ownership to include two individuals who have been instrumental in Phoenix’ past successes and are key to driving the company’s future growth”, states Sandra Perkowitz, President.


About Phoenix Systems Inc.
Phoenix Systems Inc. is an Atlanta-based software development firm that caters to the financial services industry. Phoenix’ solutions include FUNDS -- a mutual fund transfer agent system, FundTrader -- a mutual fund sub-accounting, omnibus trading and reconciliation system and MPACS -- a mutual fund portfolio/fund accounting system, FundTrader for Funds -- an NSCC trading, reconciliation and settlement system for NSCC member funds and FundTrader for Brokers — an NSCC trading, reconciliation and settlement system for NSCC member firms.


To learn more about Phoenix Systems please call (404) 633-2466 or visit the website www.phoenix-systems-inc.com.


Back to Top


Contact:
Alex Monica, Vice President, Sales, Phoenix Systems Inc. (404) 633-6465 x276


Phoenix Systems Names Bruce Brown as Vice President of Business Development


Atlanta, GA. May 17, 2007 –Phoenix Systems is pleased to announce the hiring and appointment of Bruce W. Brown, Jr. to a newly created role as Vice President of Business Development. Mr. Brown, who will report directly to the partners of Phoenix Systems and will be responsible for Project/Product Consulting, Business Analyst, System Design and Product Demonstrations.


Mr. Brown brings to the position a depth and breadth of knowledge gained from 17 years of financial services industry experience, working for the last eight years in European transfer agency. Mr. Brown started and managed Continental Fund Services (CFS) S.A, a Luxembourg based Transfer Agent, which was later acquired by Bank of New York (Luxembourg), at which time Mr. Brown held the position of Vice President. He has also worked extensively with Third Party Companies such as NSCC, Clearstream and EuroClear.


Mr. Brown is a graduate of The Georgia Institute of Technology. “Bruce’s experience in the global financial services arena and his direct knowledge of Phoenix’ applications, will enable Phoenix Systems to continue to provide world-class software and services to our clients”, states Alex Monica, Owner and Vice President of Sales for Phoenix Systems.


About Phoenix Systems Inc.
Phoenix Systems Inc. is an Atlanta-based software development firm that caters to the financial services industry. Phoenix’ solutions include FUNDS -- a mutual fund transfer agent system, FundTrader -- a mutual fund sub-accounting, omnibus trading and reconciliation system and MPACS -- a mutual fund portfolio/fund accounting system, FundTrader for Funds-- an NSCC trading, reconciliation and settlement system for NSCC member funds and FundTrader for Brokers—an NSCC trading, reconciliation and settlement system for NSCC member firms.


To learn more about Phoenix Systems please call (404) 633-2466 or visit the website www.phoenix-systems-inc.com.


Back to Top


Contact: Alex Monica, Vice President of Sales (404) 633-6465 x276


PHOENIX SYSTEMS IMPLEMENTS WEB INTERFACE

Atlanta, GA: Sandra Perkowitz, President of Phoenix Systems Inc., has announced the full implementation of Phoenix’s brandable web interface (FUNDS/E™) that facilitates straight-through processing directly from the Internet into their FUNDS/NET™ shareholder recordkeeping system. FUNDS/E™ utilizes the next generation of JAVA web development that has become the standard in the industry for financial service firms wishing to provide superior shareholder service and operational efficiency.

Two versions of FUNDS/E™ -- the Retail model and the Institutional model -- make this interface useable by funds, brokers, and service providers, as well as individual shareholders. Either version is available on LAN and UNIX platforms and will soon be available for ASP clients as well.

Several of Phoenix’s current FUNDS/NET™ clients have implemented FUNDS/E™ and report their success has far exceeded expectation. Ms. Perkowitz says that since many of Phoenix’s clients contributed their expertise in developing the content and structure of this interface, it was developed as a “real-world” approach to the process that reflects today’s market requirements. Remote demonstrations of the interface are being held upon request.


Back to Top



Mutual Fund Administration
In-house or outsource-which is right for you?


By Sandra Perkowitz
President, Phoenix Systems Inc.

Before your company makes the decision to outsource its mutual fund administration, ask yourselves this important question: Why are we willing to pay “ABC Administrators” so much money every month, when the tools exist in our industry to help us handle it ourselves?

Anyone who is in the back-office operations end of a financial services business has surely faced this question. Be warned: This is one of those areas where the grass always appears greener on the “other” side. Before you make this important decision, take a moment to consider the case for in-house.

Quite simply, it usually comes down to two major factors – cost and control. In my experience, while cost-savings is always a justification for changing from outsourcing to in-house or for selecting in-house in the first place, it’s rarely sufficient by itself. In fact, it’s the intangibles associated with control that make the difference in the end. Let’s examine some of those intangibles in more detail.

Security – The data is more secure in-house than it would be when residing on a huge database available to dozens of people. In these days of all too common corporate scandals, can you afford to leave yourself that vulnerable?

Accessibility – In-house affords immediate access to your data rather than calling and asking someone else to look something up for you, which can take two or three days. Remember the old adage that time is money. When you need information, you need it right away – not when someone gets a chance to find it for you.

Quality – Control over the hiring and training of your own people means control over the quality of your operations. The people doing the work report to you, not to someone else with a variety of other priorities.

Shareholder Communications -- You can offer personalized shareholder services that can be more responsive to individual shareholder needs. You can go that extra mile, while a third-party administrator can’t even enter the race.

Errors – All too often, companies relying on third-party administrators find too many errors cropping up in the administration process. But your customers won’t be blaming the third-party you hired to take care of their accounts – they’ll be blaming YOU.

Marketing – You can customize your own product line in a timely manner and at a reasonable cost. Nobody understands your products as well as you do. No one can market them to your customers like you can.

What fund managers worry about most is the quality of the operation, the speed of response when something goes wrong and the ability to keep shareholders happy. Taking charge of your own operations provides a level of control and flexibility not available from even the most accommodating of service providers. The most effective level of control means having the ability to:

- Design your own statements;
- Handle your own shareholder communications;
- Analyze shareholder data from any perspective you wish;
- Provide statistical information to brokers and their reps (as well as to your own fund management);
- Analyze trading information, portfolio income and expenses, and other investment related information from many different angles.

Those who have chosen to outsource develop a wide range of coping mechanisms. Some run duplicate record keeping as a safety net, while others deal with the access-to-the-data problem by obtaining a copy of the database every day and loading it into an in-house database. Still others take transaction entry away from the service provider and do it themselves.

These solutions may be the worst of both choices – the work and expense of an in-house operation crippled by the expense of outsourcing. Having control over your mutual fund administration is a good thing. Control brings efficiency, flexi-bility, security and cost-effectiveness. The case is made for in-house when you understand one thing: Only when the information is totally in your hands will you find that it is totally under your control.


* Ms. Perkowitz is President of Phoenix Systems Inc., a U.S. company based in Atlanta, Georgia.

Phoenix Systems supplies back-office software to the financial industry. You can reach Phoenix at www.phoenix-systems-inc.com

Copyright © 2013 Phoenix Systems Inc. All Rights Reserved.